Terms of Service

Booking terms

Reservation is confirmed when you receive the email with trip details. Changes and cancellations — at least 12 hours before pickup (free). Later — 50% charge applies.

Pickup timing

The driver arrives 10 minutes early. Free wait: 15 min (city), 60 min (airport), 90 min (seaport). Beyond — $1/min.

Extra charges

• Tolls, parking, airport fees — at cost
• Tip — at your discretion (15–20% recommended)
• Damage cleaning fee — $250

Liability

Insurance — $1.5M per incident (FL DOT minimum). Personal items — please check the cabin before exiting.

Refunds

Refunds processed to the card within 5–7 business days via Stripe.

Jurisdiction

Disputes are governed by the laws of the State of Florida, USA.